Your Privacy is VERY IMPORTANT to us. DuckShopping (Private) Limited. value your trust in us and committed to respect your privacy. We always act giving highest possible priority to maintain your trust and confidence. Hence DuckShopping is committed to respect your privacy and to comply with any applicable data protection and privacy laws. This Privacy Policy applies to all Customers and Users (collectively referred hereafter as "Users") and to all products and services provided by www.duckshopping.com (hereinafter referred to as the "Website"). The following statements of this Privacy Policy also apply to DuckShopping and to all its domains and sub-domains and also to affiliates, subsidiaries or joint venture websites whose privacy policies are available in their own sites.

Please read our Privacy Policy to understand about the way we use, treat and protect your personal information before you access, browse or use our site. We strongly recommend you to read this Privacy Policy together with our User Agreement and any separate terms and conditions posted on website as the contents of other users, whose items are listed herein. You hereby agree to be bound by our terms and conditions and this Privacy Policy.

 

Privacy Protection strategy

Your privacy is our utmost priority. DuckShopping will not sell and rent personal information to third parties for their marketing purposes without your explicit consent. Also our aim, to which we work hard, is to give you an environment to recommend our website to your friends and family with confidence.

 

Information that collected

To constantly provide you with efficient, effective and smooth customized experience within a safe environment, we collect and store your personal information when you access our website. This helps us to improve our services and features to meet your intimate needs in a safe and easier environment. However we collect only necessary information to accomplish this objective.

Though you can browse the site anonymous to us, to take the advantage of the fully functionality you have to register with us by filling the online Registration Form using the link. In the Registration Form you will be required to provide your details in different categories where compulsory fields in these categories are clearly marked.

According to your usage and the behaviour of the site we may automatically track certain information to analyze our users. For instance, this may include, your IP address, computer browse information previous and subsequent URLs (whether these on our site or not). This information are compiled and subjected to cumulative analysis, which is useful for our internal research on users demographics, interests and behavioural manners to understand, identify, protect and serve you better.

Further data collection devices are used to analyse and evaluate the web page usage and flow, promotional effectiveness, and to encourage safety and trust. "Cookies", small files that will be created in your hard-drive that support us in providing our services and certain features, is a very helpful data collection device that assists us to cater to your interest. For instance, with the help of Cookies files, you could control the frequency you have to enter your password, when you are using various online applications. Most cookies are "session cookies" meaning that they are automatically deleted from your hard-drive at the end of a session. If your browser permits, you will always have an option either to decline or accept our cookies. If, however, you opted to refuse such cookies, you may not be able to use certain features on the website. Nevertheless, we don't have any control on cookies by third parties.

We collect information on your bidding, buying and selling behaviour, data related to credibility remarks, personal correspondence, such letter and emails, posting on the site etc. This information can assist us in fees collection, promotional offers, product and services update, dispute resolution, activities related to customer services and troubleshoot problems as permitted by law.

Sometimes third party websites that provide services for us or another website that helps facilitate your activity on DuckShopping website, that other proxy website may provide personal information about you and your transactions back to us.

 

How will we use your information:

Primarily we will utilize such information to provide the services you requested. Further these data will be very useful for DuckShopping to:

• Provide a safe environment for trading activities

• trouble shoot issues and resolve disputes

• Collect fees owed by users

• Inform offers to match your interest

• Measure and analyze the consumer interest and usage of features of the site

• Make relevant promotional offers to members depending on their activity and frequency

• To identify and safeguard from fraud and other criminal activities

• To detect errors

• Enforce user Agreement and other legal acts

• Identify users with multiple User IDs and aliases

• Compare and review your personal information for errors, omissions and for accuracy

• To provide you an customized experience in using DuckShopping

 

Accordingly you hereby agree that in order to improve our marketing and promotional efforts, to analyse website usage, improve the website content and product offerings, and customize the website content, layout, and services and to meet your needs, to provide you with a smooth, efficient, safe and customized experience while using the website, we may use such personal information about you.

You further agree that DuckShopping may use such information or site usage data to contact you and deliver information to you that, in some cases, are targeted to your specific interests, for instance targeted banner advertisements, administrative notices, product offerings, and communications relevant to your use of the website. You expressly agree to receive such information by accepting the User Agreement and Privacy Policy. If you do not wish to receive these communications, we encourage you to opt out of the receipt of certain communications in your profile. You may make changes to your profile at any time.

 

We may have to disclose your Information

Your information may be used to deliver more customized information that suits your interests such as new services and promotions being offered.

The following are examples of some categories of persons to whom we would share your information with from time-to-time.

 

• Advertisements

(a). Where a user enters information on any form of an advertiser, the information is simultaneously collected by DuckShopping and the advertiser. The information is used by DuckShopping in accordance with the terms of this Privacy Policy and is used by the advertiser as per the advertisers prevalent privacy policies. Because we do not control the privacy practices of these advertisers, you should evaluate their practices before deciding to provide the said information.

(b). DuckShopping may also aggregate (gather up data across all user accounts) personally identifiable information and disclose such information in a non-personally identifiable manner to advertisers and other third parties for other marketing and promotional purposes.

• Classifieds Listings

(a). When a user lists a classified advertisement, and the advertisement receives an expression of interest by the interested user, the interested user will be provided the contact information of the user listing the advertisement as provided in that user's registration form.

 

(b). When a user expresses an interest in such classified advertisements, the user who has listed the advertisement will be provided the contact information of the interested user as provided in the interested user's registration form.

 

• Items and Services offered on the DuckShopping website by third parties

There are certain items and services for which third parties request for information before the item and/or service is listed on the website (example: application for delivery services). The information provided by the user for such purposes is simultaneously collected by DuckShopping and the respective third party. This information is utilized by the third party in accordance with its privacy policy and the terms of the offer. Because we do not control the privacy practices of these third parties, you should evaluate their practices before deciding to use their services.

 

• Internal Service Providers

We may use third parties that we refer to as internal service providers to facilitate or outsource one or more aspects of the business, product and service operations that we provide to you on our website (e.g. search technology, discussion boards, bill collection, affiliate and rewards programs, co-branded credit cards etc.) and therefore we may provide some of your personal information directly to these internal service providers. These internal service providers' are subject to confidentiality agreements with us and other legal restrictions that prohibit their use of the information we provide them for any other purpose except to facilitate the specific outsourced website related operation, unless you have explicitly agreed or given your prior permission to them for additional uses. In some instances, the internal service provider may collect information directly from you (such as for website surveys or for a co-branded credit card). In these cases, you will be notified of the involvement of the internal service provider, and all additional information you provide them and their additional uses will be strictly up to you. If you provide additional information to an internal service provider directly, then their use of your personal information is governed by their applicable privacy policy.

 

• Other Corporate Entities

We share much of our data, including personal information about you, with our parent, affiliates, subsidiaries, and joint ventures that are committed to serving your online auction trading needs and related services, throughout the world. To the extent that these entities have access to your information, they will treat it at least as protectively as they treat information they obtain from their other users. Our parent, affiliates, subsidiaries, and joint ventures follow privacy practices no less protective of all users than our practices described in this document, to the extent allowed by applicable law. Duckshopping.com, its parent, affiliates, subsidiaries, its joint ventures, or any combination of such, will share some or all of your personal information with another business entity should we plan to, merge with, or be acquired by that business entity. Should such a combination occur, we will require that the new combined entity follow this privacy policy with respect to your personal information.

 

• Legal Requests

We cooperate with law enforcement inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud and other rights, to help protect you and the community from bad actors. Therefore, in response to a verified request by law enforcement or other government officials relating to a criminal investigation or alleged illegal activity, we can (and you hereby authorize us to) disclose your name, address, telephone number, email address, User ID history, fraud complaints, and bidding and listing history at the instance of such demand without any legal consequences. Without limiting the above, in an effort to respect your privacy and our ability to keep the community free from bad actors, we will not otherwise disclose your personal information to law enforcement or other government officials without a warrant/summons, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss; or report suspected illegal activity. Further, we can (and you hereby authorize us to) disclose your name, address, country, phone number, email, and company name to Intellectual Property rights owners under confidentiality agreement, as we in our sole discretion believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity.

Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting the foregoing), we may be forced to disclose personal information to the government or third parties under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or users may abuse or misuse your personal information that they collect from the Site. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.

 

 

Return, Refund, Cancellation Policies

There shall not be any refunds and/or returns affected via Duckshopping website. Products and Services that require refunds/returns are to be directly negotiated with the sellers concerned. However cancellations (for example: due to an error in software application) may be effected via the Duckshopping website provided that the product or service was not delivered as at the point of cancellatio.